Transportation

Merrimack Valley Transit voted in February to be permanently fare-free. Metro West Regional Transit and other Massachusetts bus systems are fare-free through June 2026. MBTA bus routes 23, 28 and 29 are fare-free through February 2026.

Last-reviewed: Dec. 18, 2025

MBTA and regional transit services

RMV

  • RMV Service Centers may handle walk-in transactions but will prioritize services by appointment. Use the myRMV Online Service Center to make a reservation or to complete more than 40 transactions online.
  • Some RMV services are available at AAA locations by appointment.

Other

  • Eligible RIDE users can sign up for the RIDE Flex program to book on-demand services through Uber and Lyft.
  • MassHealth members may qualify for non-emergency transportation to and from MassHealth covered medical appointments. Members can check eligibility by calling 1-800-841-2900. Their provider will need to complete an online transportation request (i.e., a “PT-1 form”).

Unlocking Access® Resources for Care Teams

There are many ways care teams can support people with transportation-related needs. For more specific legal information and strategies, care team members who have access to Legal Key’s Unlocking Access® Hub should log in.

If you are a Legal Key partner who does not have their login information, or you’d like to learn more about how to gain access to the Unlocking Access Hub, get in touch with us!

Key Resources