Our Impact

As a result of Legal Key’s support, information about legal rights and systems is clear and widely accessible to individuals and communities of care.

Legal Education

The health and social services workforce is equipped to see and understand health-harming legal needs, do their work better, understand their power and limits more fully, and develop strategies to recognize and address the effects of fixing fatigue.

Workforce Support

Care teams use legal problem-solving to support individuals before civil legal issues escalate to reduce the physical, mental, and financial stress of high-stakes crises.

Systems Transformation

Health and social service organizations are more equitable, better positioned to serve their most vulnerable participants, and operate more efficiently.

Legal Education

Through pre- and post-training surveys and other data, our partners have expressed that they:

  • Value Legal Key’s support
  • Feel more effective in their work because of Legal Key’s intervention
  • Understand how in their roles they can help resolve legal issues for those they serve
  • Feel less anxious about their work because the knowledge and skills

I have worked with my agency for over 25 years, including working with clients in the courts for about 10 years, and I still learn a lot from every interaction I have with [Legal Key] ― and come away with specific information or guidelines I can share with those I work with.

– Community Health Worker

Workforce Support

In 2024, Legal Key consulted on more than 1,000 unique legal questions across 22 partner organizations.

340 Housing Consults

Including permanent housing access, conditions, evictions, shelter access, and more.

273 Personal & Family Stability Consults

Including child welfare, individual & community safety, custody, criminal systems involvement, child support, ID documents, and more.

213 Income Supports Consults

Including employment, benefits assessment, SSI & SSDI, nutrition benefits, and more.

170 Immigration Consults

Including pending applications for residency, pending removal hearings, general questions about legal status, and more.

14 Education Consults

Including student access to accommodations and special education services, disciplinary concerns, and more.

Spotlight on our Impact on Workforce:
Summer Survey

Systems Transformation

The health and well-being of individuals and populations is improved, and health equity is enhanced, when their care teams help them navigate complex systems and activate their legal rights.

I want to let you know how impressed I have been with your responses to our team’s inquiries. Your responses have been compassionate, clear, detailed, and informative. They also have been so accessible for our [staff] to understand and use to coach their [clients about] legal matters they are facing or anxious about. This [capacity-building] reduces stress and builds competency for both [families] and our staff. And I believe that it will have impact on outcomes for our families.

– Program Coordinator