Low income individuals who need financial assistance with their utility bills may be eligible to receive LIHEAP. Individuals can use the LIHEAP Clearinghouse to find information about local programs.
Last-reviewed: Oct. 7, 2026
- Energy Assistance: States receive energy assistance funds from the federal government and distribute them to families through programs like energy bill assistance, weatherization support, and disaster relief. LIHEAP Clearinghouse has information about local programs.
- Utility Moratorium: Some states offer seasonal utility customer shut-off protections. These seasonal protections vary from state to state and generally only apply to customers who meet certain requirements.
- Internet and Phone: Company specific discounts may be available. Alternatively, care teams can direct people to another federal benefit called Lifeline that provides discounted phone and internet service to income-eligible households. The National Verifier (en Español) can help determine people’s eligibility. The National Digital Inclusion Alliance also has this nationwide resource list for low-cost internet plans.
- Water: Some states have protections against shutting off water that are offered year-round, seasonally, or based on the weather. The LIHEAP Clearinghouse has information about local policies.
- Safety: The Environmental Protection Agency enforces clean drinking water, air pollution, and soil toxicity standards. People with concerns about their safety can report them to report environmental violations.
Spotlight on Tribal Benefits
Many utility programs offer special benefits for American Indians and Alaska Natives with Tribal Membership. These benefits often require a separate application. Completing the wrong application can delay benefits.
- Heating: The LIHEAP Clearinghouse has a tribal program locator tool to search for the local tribal office that handles heating assistance.
- Internet: Income-eligible households on qualified tribal land can receive an additional $25/month. Households that receive Bureau of Indian Affairs General Assistance or Tribal TANF automatically qualify.
- Phone: Income-eligible households on qualified tribal land can receive an additional $25/month.